Privacy Policy

Last Updated: June 27, 2026

At BeddingMuse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

This may include:

• Full Name
• Shipping Address
• Billing Address
• Email Address
• Phone Number
• Payment Information processed securely by our payment providers
• Order History
• Product Preferences
• Personalization Details
• Customer Support Communications

For personalized products, information you voluntarily provide may also include names, dates, photographs, artwork, text, or other customization details required to create your order.

Automatically Collected Information

When you browse our website, we may automatically collect certain technical and usage information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Time Zone
• Pages Visited
• Referral URL
• Website Usage Activity
• Purchase and Interaction Activity

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, and improve the shopping experience.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders.
• Create and deliver personalized products.
• Provide customer support.
• Verify payments and help prevent fraud.
• Process shipping and delivery.
• Send order confirmations and updates.
• Improve our website and shopping experience.
• Respond to customer inquiries.
• Personalize website content and services.
• Analyze website usage and performance.
• Comply with applicable legal obligations.
• Send promotional communications when you have chosen to receive them.

Personalized Products and Customer-Provided Content

If you purchase a personalized or custom product, we may use the information you provide, such as names, dates, photographs, artwork, text, or design instructions, solely as reasonably necessary to process and fulfill your order.

You are responsible for ensuring that you have the appropriate rights or permissions to provide photographs, artwork, logos, text, or other materials submitted for customization.

We may retain certain customization information for customer service, order verification, dispute resolution, legal compliance, or other legitimate business purposes where permitted by applicable law.

Payment Processing

Payments made through our website are processed securely through trusted third-party payment providers.

BeddingMuse does not store complete credit card information on our own servers.

Your payment information is handled according to the applicable security standards and privacy policies of the payment provider used during checkout.

Cookies

Our website uses cookies and similar technologies to improve website performance and enhance your shopping experience.

Cookies may be used to:

• Remember your shopping cart.
• Save your preferences.
• Maintain website functionality.
• Analyze website traffic.
• Understand how visitors use our website.
• Improve website performance.
• Measure marketing effectiveness.

You can disable or manage cookies through your browser settings. However, some website features may not function properly if certain cookies are disabled.

Marketing Communications

If you subscribe to our newsletter or promotional emails, we may occasionally send information about:

• New products and collections
• Seasonal bedding designs
• Personalized product launches
• Special promotions
• Discounts and offers
• Company news

You may unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link included in our promotional emails.

Transactional communications, such as order confirmations, shipping updates, and customer service messages, may still be sent when necessary to complete or manage your order.

Sharing Your Information

We do not sell your personal information.

We may share personal information when reasonably necessary with trusted service providers that assist us with business operations, including:

• Payment processors
• Shipping carriers
• Order fulfillment partners
• Product manufacturing or production partners
• Website hosting providers
• Analytics providers
• Email marketing services
• Customer support platforms
• Fraud prevention and security services

These providers receive only the information reasonably necessary to perform services on our behalf and may be subject to contractual or legal obligations regarding the handling of personal information.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

While no method of electronic transmission or storage is completely secure, we continuously work to maintain appropriate safeguards for information handled through our website and services.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Complete and manage transactions.
• Produce and fulfill orders.
• Provide customer support.
• Maintain business and accounting records.
• Meet tax and legal obligations.
• Resolve disputes.
• Prevent fraud and unauthorized activity.
• Enforce our agreements and policies.

When information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Restrict certain processing activities.
• Object to certain types of processing.
• Request a copy of certain personal information where applicable.
• Withdraw consent where processing is based on consent.

To exercise applicable privacy rights, please contact us using the information provided below.

We may need to verify your identity before processing certain privacy requests.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and information about the categories of personal information collected and disclosed.

BeddingMuse does not sell personal information.

Where applicable, California residents may also have rights concerning certain forms of targeted advertising, profiling, or sharing of personal information as defined under California law.

International Visitors

If you access our website from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where BeddingMuse or our service providers operate.

Privacy and data protection laws in these countries may differ from those in your country of residence.

By using our website, you acknowledge that such transfers may occur where permitted by applicable law.

Third-Party Services

Our website may contain links to third-party websites or use third-party services.

These third-party websites and services operate under their own privacy policies. BeddingMuse is not responsible for the privacy practices, security, content, or policies of third-party services.

We encourage you to review the privacy policies of third-party services before providing personal information.

Children’s Privacy

Our website is intended for individuals who are at least 18 years old or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information, subject to applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, products, services, legal requirements, or website functionality.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes become effective constitutes acknowledgment of the updated Privacy Policy to the extent permitted by applicable law.

Contact Information

BeddingMuse LLC

Customer Support Email: [email protected]

Customer Service Phone: +1 (000) 000-0000

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)

Business Address:
123 Business Avenue, Suite 100
New York, NY 10001
United States

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our customer support team. We will be happy to assist you.