Last Updated: June 27, 2026
Thank you for shopping with BeddingMuse.
We are committed to providing a reliable shipping experience for every customer. Our bedding and home textile products are carefully prepared and inspected before shipment to help ensure they meet our quality standards.
Please read the following Shipping Policy before placing an order.
Order Processing
All orders are processed after payment has been successfully authorized.
Standard Processing Time: 1–3 Business Days
Personalized, made-to-order, custom-designed, or bulk orders may require additional processing time depending on the product and customization requirements.
Orders are processed Monday through Friday, excluding U.S. federal holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Destinations
We currently ship throughout the USA and to selected international destinations.
If your country is unavailable during checkout, please contact our customer support team before placing your order.
Estimated Delivery Times
Estimated delivery times begin after order processing has been completed.
| Destination | Processing | Estimated Shipping |
|---|---|---|
| USA | 1–3 Business Days | 5–10 Business Days |
| Canada | 1–3 Business Days | 7–14 Business Days |
| International | 1–3 Business Days | 7–20 Business Days |
Delivery times are estimates only and may vary depending on carrier operations, customs processing, weather conditions, destination location, and peak holiday periods.
Shipping Rates
Shipping costs are calculated automatically during checkout based on factors such as:
- Shipping destination
- Package weight
- Package dimensions
- Selected shipping method
- Number of items in the order
Free shipping promotions may be available during selected campaigns and will be displayed where applicable.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.
Tracking updates may require approximately 24–48 hours to become available through the shipping carrier’s system.
Personalized & Made-to-Order Products
Many BeddingMuse products are personalized, custom-designed, or made to order after an order is placed.
Additional production time may apply to products such as:
- Personalized Duvet Covers
- Custom Comforter Sets
- Personalized Bed Sheets
- Custom Pillowcases
- Personalized Blankets
- Baby & Nursery Bedding
- Wedding & Couple Bedding
- Custom Photo Bedding
- Custom Name Bedding
- Bulk or Event Orders
Because these products may require additional preparation, printing, embroidery, customization, or quality inspection, the processing time may vary depending on the specific product.
For event-related orders, we recommend placing your order well in advance of your event date.
Shipping Delays
While we make every reasonable effort to process and ship orders within the stated timeframes, occasional delays may occur due to circumstances beyond our reasonable control, including:
- Carrier delays
- Severe weather
- Customs inspections or processing
- High seasonal demand
- Natural disasters
- Incorrect or incomplete shipping information
- Transportation disruptions
We appreciate your patience should these situations occur.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address during checkout.
If an incorrect or incomplete address is provided:
- Delivery may be delayed or the package may be returned by the carrier.
- Address changes cannot be guaranteed once an order has been processed or shipped.
- Additional shipping charges may apply if reshipment is required.
If you notice an error in your shipping information, please contact us as soon as possible after placing your order.
Lost or Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery.
Please include:
- Order Number
- Photos of the damaged product
- Photos of the shipping packaging
- A brief description of the issue
If your tracking information shows “Delivered” but you have not received your package, please first check with household members, neighbors, your building management, or the shipping carrier before contacting us.
If the package remains missing, please contact our customer support team so we can assist with the next steps.
Multiple Shipments
Orders containing multiple products may be shipped separately depending on product availability, production requirements, or fulfillment location.
If applicable, separate tracking information will be provided for each shipment.
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, VAT, or other local fees imposed by the destination country.
Unless otherwise stated during checkout, these charges are the responsibility of the customer.
BeddingMuse does not control customs processing times or the fees imposed by the destination country’s authorities.
Refused or Undeliverable Orders
If an order is refused by the recipient or returned because delivery could not be completed, any applicable return shipping fees, customs charges, carrier fees, or other related costs may be deducted from any eligible refund, to the extent permitted by applicable law.
Holiday Shipping
During holidays, major promotional periods, and other high-volume shopping seasons, processing and shipping times may be longer than usual due to increased order volumes.
We recommend placing holiday and event-related orders early whenever possible.
Contact Information
BeddingMuse LLC
Customer Support Email: [email protected]
Customer Service Phone: (211) 820-8293
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time)
Business Address:
69 2nd Ave, Brooklyn
NY 11215
USA
If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team. We are always happy to assist you.